Something going wrong at work?
Use your union contract's grievance procedure!
grievances@ufcw1000.org
Step 1
Has the contract been violated?
If a union member thinks his or her rights under the union contract have been violated, the first step is to discuss the matter with a shop steward or union representative. Should the union determine a violation of the contract may have occurred, there will be an attempt to resolve the issue with the store manager.
You can email us grievance details and statements at grievances@ufcw1000.org or filling out this form http://bit.ly/UFCWGrievance.
Step 2
Laying out the facts
If a resolution is not reached, a meeting and/or phone conference is held with the employer (sometimes the store manager, district manager, or human resources as the case may be) in a further attempt to resolve the issue. If it is still not resolved, the issue may proceed to another step.
Step 3
Finding a resolution
This step involves Human Resources where the Local's Grievance Director will sit down face to face and bring the matter up with all relevant facts and the contract. Rarely, another step is needed -
arbitration, in which an outside neutral arbitrator hears the case from both union and company representatives and delivers a binding decision.
Kroger Dispute Procedure
Download this graphic and learn more about your dispute procedure at work.
